Mobster. My delivery or online order hasn't arrived, what can I do? ***** , and instead was delivered computer mouse worth Rs.***. Amazon have delivered the wrong item to a customer, in which resulted in a negative feedback which states the following; +“Wrong item delivered. Close • Posted by 1 hour ago. What are my rights if a parcel I sent is late or missing? Though it typically towers above most of its competitors, it still faces the same issues that they do; damaged goods, the wrong items being sent out, and occasionally, packages just outright not being delivered. One of my exciting jobs was to try & track down who was doing the stealing. Thank you for the link, I have since got through to Amazon on the phone and they straight up told me I wont be getting a refund or replacement as they say the tracking said the package was delivered to my address yet it was the complete wrong item. Amazon Logistics is Amazon's delivery service. Dec 12, 2013 #8 Yes I have sent them a picture. There is no return available on this item. Click to expand... or send them a picture of the incorrect item they sent you . Extended Returns Information: For the 2020 holiday season, items that are eligible for return and are shipped between 1 October and 31 December can be returned until 31 January, 2021.Our returns policy will revert to the standard 30-day period for items delivered after 31 December, 2020. 1.9K posts. Dear sir Amzaon delivered me wrong size, before delivering they shown me correct and how they are not returning there item. I pickup the box and realised it was very light. 34 replies 8.2K views DanH11 Forumite. - Yes, you can request the item back. I'll try to keep this as short as poss. When I opened, I found 25 inches LCD’s. To return an item … I think I will leave a note at the front door. Hello Select your address Mobiles Best Sellers Today's Deals Computers New Releases Amazon Pay Books Gift Ideas Customer Service Sell Baby AmazonBasics Coupons Best Sellers Today's Deals Computers New Releases Amazon Pay Books Gift Ideas … Wrong Item delivered - what are my rights? Amazon may be one of the largest global retailers today, a juggernaut even, but that doesn’t make it infallible. But instead of that I have received one plastic water bottle only which was order number[protected] dated 22nd of December … 11 November 2019 at 4:49PM edited 30 November -1 at 12:00AM in Consumer Rights. If your answer is recently, please read on. To be honest I probably got the rudest customer service staff possible who just completely ignored any attempt of me giving more information. £150 of Ciaté nail polish for £34 all-in. Dangerous Dave. Show only OP | Page 3 of 3 < Prev 1 2 3. England btw. Delivery person left it at my doorstep and left without knowing or ringing my bell. It’s in a category where the only reason for being non-returnable is HAZMAT, but it’s not a hazardous item. Amazon refusing to refund for wrong item delivered that I returned. As per the order, I received the delivery today. 3 December 2015 at 3:12PM edited 30 November -1 at 12:00AM in Consumer Rights. You are requested to solve my pblm and refund me item. Item opened by my son before realising. Tip: On-Road Incident Emergency Hotline. Select Cancel checked items when finished. Unfortunately, I received the wrong product. 1 Saldawop Distinguished Member. Submit a Complaint. ... they delivered Amazon stock all over the country - they had a spate of ipods go missing - very easy to remove from the box & stick in a pocket! Illegible address. You can also confirm that the order was cancelled by visiting Your Orders. Amazon India — wrong item delivered by amazon.in . Hi guys, I recently ordered a computer chair off Amazon, and received something else … If you witness or … 3 December 2015 at 3:12PM edited 30 November -1 at 12:00AM in Consumer Rights. Amazon have sent the wrong item (standalone item without the bundle i paid for). Skip to main content.us. Sad boy.”+ Amazon are refusing to remove the feedback with the usual automated response +“the feedback you received does not meet the criteria for removal so … After submitting the cancellation, we'll send you a confirmation message to the email address on your account. Note: Items fulfilled by Amazon.com but sold by another seller can't be replaced, but can be returned. 11 posts. 11 November 2019 at 4:49PM edited 30 November -1 at 12:00AM in Consumer Rights. Verify the shipping address; Look for a notice of attempted delivery ; Look around the delivery location for your package ; See if someone else accepted the delivery, unless you have health or safety concerns about doing so; Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail. Amazon UK Delivers Incorrect Items to Some Customers Instead of PS5 Consoles. Consumer. Within 48 hours of expected delivery. Amazon delivered wrong items - suspicious! In this case we'll refund the gift purchaser and let them know by e-mail. AyrtonzCartLLC: … When was the last time you had an item delivered to your doorstep by Amazon? - Wrong item was delivered Open Abijit P filed this complaint against Amazon India on Nov 03, 2020. Orders shipped by Amazon Logistics will show as shipped with Amazon. They have started taking pictures of delivered items & sending to the customer. Our annual dramatics and Presentation Gala is just starting within four days. **,*** /- delivered on **nd November : wrong product delivered, return not being picked up despite a series of communication with Amazon customer care LAST OOOOORDERS! But before filing that claim you need to contact the seller. Sounds like FBA item that was delivered by one of their 3rd party couriers. If Amazon themselves sent out the wrong item, they would replace and provide a prepaid return label for the wrong item to be returned and if not returned within 30 days charge the buyers card for the item again, so you are not doing any different to what Amazon would do in similar circumstances. Amazon delivered wrong items - suspicious! Discussion in 'General Discussion' started by Neil King, 12 Nov 2020. Amazon delivered wrong item, refuse refund until returned. I was placed an online order from Amazon.in and Order Number[protected] dated 24th of December 2018. - Wrong item delivered by amazon Open Yogesh Kumar Singh filed this complaint against Amazon on Sep 06, 2020. Amazon delivered wrong items. the protection covers up to $2,500 for qualifying orders. And if it was non-returnable, why did Amazon issue a return label? If usps delivered you should have contacted USPS not Amazon. All Hello, Sign in. Are you brand? While most deliveries make it to customers without issue, we are ready to support you in the event of an emergency involving Amazon Logistics and Amazon Flex delivery drivers. Plastic storage you ordered had chipped pieces). 5 replies 3.1K views quietheart Forumite. Account & Lists Account Returns & Orders. Thanking You. Consumer. ... Amazon Warehouse – get returned items or mildly damaged products for knock-down prices. Not familiar with FBA but doesn’t the seller eventually get reimbursed by Amazon in these cases? I placed a MacBook Pro (£900) order from Amazon warehouse on Friday which got delivered today. Damaged item: The item delivered was visibly damaged (e.g. S sukdebmalik. Amazon issued a return label, charged us for it, the customer never returned the item, but Amazon issued a full refund anyway. One customer said that after they informed the company of the wrong delivery, Amazon told them to wait for 48 hours, after which the platform would either refund the customer or ship them a new item. If you buy something online, from a catalogue or over the phone that requires home delivery and it arrives late or doesn't turn up at all, don't worry - you've got rights. Wrong item delivered. I ordered an item online value £300. I checked it over and found it's not the item I … I would make sure you select a shipping speed that gets the item delivered within the required limits. If your order shipped directly from Amazon and can't be modified, you may … Boardgames4Us 2017-07-21 01:28:08 UTC #5. Send the wrong items back via recorded delivery and demand they pay for the cost of postage. It sounds much troublesome for me. 14 Nov 2020 at 00:26 #41. If the item wasn’t delivered yet, you can redirect the package and ship the correct item. The reason for denial was the item was non-returnable. The deadlines for free and cheap delivery before Christmas are FAST approaching. A gift recipient who isn't expecting a gift may refuse a parcel if they believe it's being delivered to them by mistake. Joined: 10 Oct 2006 Posts: 3,322. When submitting an Amazon Pay A-to-z Guarantee claim with the reason "order contained damaged/defective/incorrect items," you will need to select one of the reasons above and provide comments explaining what happened. The lady from Amazon said the name of the delivery company is “Logistics”, I gave her the tracking number and she looked it up, so it wasn’t through USPS. Try Prime. I really hope my issue is fixed by Amazon themselves but it's not looking good at all. If you want to place a new order for the gift, you may want to let the recipient know that a surprise is on the way. Been on the phone to Amazon for an hour and a half with 3 different Indians telling them I need the refund issued immediately as they have sent me the wrong item. Resolve Complaint Amazon refusing to refund for wrong item delivered that I returned. Amazon refusing to refund for wrong item delivered that I returned. I supposed to receive Redmi 6A Gold Mobile handset. Safety is Amazon's top priority. If you see the order in the Cancelled Orders section, it was successfully cancelled. I ordered a motherboard for my computer worth Rs. And you can do it after the 15 days of the product says it’s delivered. It was delivered as arranged. - Wrong item delivered Open Shipra Shaiwalini filed this complaint against Amazon on Dec 03, 2020. order ID # ***-*****-***** of amount Rs. on Jan 16, 2019 . SantoshKaushik 100. I open it and find dog food and Aladdin movie cd inside. Maybe order picker made a mistake and sent wrong item, I mentioned this to Amazon and they insisted it's impossible for them to deliver a wrong item which I don't believe at all, no system is infallible. There is a new, clever scam targeting Amazon … Posted 24th Nov 2019. Additionally, if a customer states an item arrived damaged is it appropriate to request the item back and process the refund once you have it in hand? 4SeasonsLandscaping 2017-07-21 01:57:09 UTC #4. 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