Crunch Fitness is a chain of over 300 franchised fitness clubs located in the United States, Canada and Australia. So many bad reviews for this gym. That's some great service you guys have! And Lost - 9.3% body fat. I took photos of the dirty machines. AHAA,,,,,,,SUCH A HOOKER. Since I am an average person, who appreciates good service, and intelligent working businesses, I could just truthfully let you know a layman's experience in your fitness centers. The North Brunswick New Jersey Crunch Gym is also the same as the previous comments. David proceeded to tell her she ..." wouldn't ever have to call anyone at crunch again..." and that "...he was making an executive decision and cancelling all the memberships..." Anyway, she said that's not want we wanted, we wanted to continue using the gym. So I made do with a couple small towels - no big deal, I thought, I'll cut them some slack while they scramble for an afternoon and correct the situation by the end of the day.No such luck. This happened when the laundry lady was standing in the front desk talking to the receptionist and I almost tripped because she had a laundry bag on the floor. So I said I'll come back in 20 minutes when they said there would be more available. I DO NOT wish to receive ANY communications from them! He of course denied threatening me. I searched up info. I will keep my eye out for other good gyms with good deals to move to. He nods his head, seems annoyed by complaints. First my husband and I are a interracial couple and the manager Elji came over to us and asked my husband is he training me. I called my bank, blocked them from billing me any more, disputed the last months membership fee and got a refund through my bank for that. This happened around the same time of the day as the first incident happened. I think this Neanderthal needs to be reminded he's in the service industry and it pays to treat customers with a tad bit of courtesy and respect. * Every day a girl worked, she showed us pictures of the last guy she had sex with. Corporate management needs to hire good individuals to manage the gyms the right way. I am a health care professional and I find this very unacceptable since as a customer I am entitled to have access to a clean and safe facility. Makes you chuckle when they are not in shape, have no clue what they are doing , not paying attention to their clients and probably are not even certified . His motive is that there was an incident with the previous receptionist. Now they refuse to give me my $$$ back. PLEASE SEND LETTERS. if the payments are ~ 20-25 so its about a recent bill but I haven’t been to the gym in YEARS!! on the floor where people lay. Crunch Fitness — the quirky gym chain known for classes like “Ass & Abs” — said Monday it has been sold to buyout firm TPG. My club is closed and I was charged. Their complaint is Cris is a terrible, unprofessional and has a favoritism. THIS IS THE WORST GYM I HAVE EVER JOINED. I canceled 5 days. Take some pride in your work! It is spacious and clean and the prices are reasonable. Despite being the victim of horrific verbal abuse the trainer continued her Small Group Training Session in a professional manner putting her clients first as she always does. I cancelled this membership. I’m very disappointed in the Crunch gym in Huntington Beach, California. There's plenty of other gyms in the area. I only wanted to take a towel. I really hope the corporate office gets in touch and comes down on this guy fast....before I do!!! His name is Jake and im sure he is NOT allowed to cancel my membership without my permission. Word to the wise, don't EVER give your credit card to anyone at a gym unless you are 100% sure you will join. He moved forward on 12/19/15 to charge 19.95 and then on 12/21/15 he charged 270.00 to this college students Debit card. He said he remembered me coming in to cancel and tried to talk to one of the managers but he had no success. After logging in you can close it and return to this page. He has to stop using these people just to pretend that is enjoyable, but the truth is he is lazy and tired. It is now almost the end of September and still nothing. Children don't belong in the workplace. What greeted me in the mail box to begin the week was a notice that my membership rate was to increase $6.50+/month. These idiots that work in the office to recruit people are polite when you go in there, but since they have been lying since FEbruary stating they are opening each month. We are going somewhere else! I don't recommend this gym to anyone, This is no way to run a business. No social distancing was going it, it was shocking to see that no employee cared what was going on. Bulk up, trim down, or just rock out to your favorite playlist. We have to come here to complain because we were told the manager at the gym can't do anything about changing the schedule back to the way it was or getting another day with the instructor. She told me how clean it was and reasonably priced but the equipment was good equipment not cheap stuff like other budget gyms. Front desk people are just THE WORST. My trainer was never availablehen I was scheduled for 90 dollar pt SESSIONS. I recently just visited a Crunch to check it out and maybe join. THIS WILL NEVER STOP UNTIL THEY TAKE ACTION AGAINST THEM AND HIT THEM WHERE IT HURTS - IN THE WALLET! FIX THE DOORS AT THE OAKLAND PARK FL LOCATION ALREADY!!!! You get into the gym at 5:00 am. Horrible costumer service and overpriced mediocre gym. The instructor was confrontational and called her an asshole, I went over to ask if he really called her that, the instructor then went off on me asking what is it f-ing to me an said go back up front and called me an asshole. Obviously Crunch management does not seem to care about their customer’s experience hired as long money is being made. I am by no means, loyal to any corporate entity or pressure, so my input would be pertinent and true. They sign people up with a set up fee that you have to pay right away, they tell you that you need to pay that fee in order to lock in the low price of $9.99 a month. My friends & I went to the Crunch Gym on Hole Ave, Riverside, CA to sign-up and were appalled by the reception we received from Sara at the front desk. Why not complain to the Federal Trade Commission, better business bureau, state attorney general, county consumer advocate, etc. I have changed CRUNCH locations three times already due to this same issues. They sporadically send an email saying sorry and that it's the NYC inspectors holding it all up. Corrupt Crunch! I am puzzled by this. Im so mad. Your staff's lack of concern regarding cleanliness and safety for your customers poses danger to the public. If it is under $500, it is considered a misdemeanor. We noticed the gym personnel to be just sitting around laughing, totally unprofessional!!! Find Crunch Fitness company information and data. Here we keep open minds. After I left her office the receptionist run to her office to find out what was said and probably to continue conversing as pals with the manager. There is a lack of leadership and management, follow - thru and follow - up , disciplinary action, honesty, keeping up par levels, false inventories, running out of items, complaints about rude employee's and cleanliness with no action taken.This gym has a lot of potentials, but it needs swift action and problem solving. He seemed to think that if I had to pick up my license at the front, that I wouldn't steal anything. The trainer attempted to deesculate the situation with the irrational irate member however the member who was out of control continued to use profanity, cause a scene and disrupt not only Small Group Training but the entire gym. Information that is exact is hard to come by, and information equals $$$$$. If someone says, they will 'hold a rate' for you on training sessions or a promo, if you are thinking about joining, guess what, you just joined the gym.CRUNCH IS EVIL. CRUNCH: NO JUDGEMENTS --AND NO CLUE. I WAITED 2 WEEKS FOR A RESPONSE AND LOW BEHOLD 'NOTHING' WAS DONE. Posted: (2 days ago) Crunch Gym/fitness Center 90 American Legion Highway Roslindale Ma 02131 Has a district manager David MacDilbray, speaks to the gym clients, as if people of color are still in the time when brown tone people was subservient. This really rubbed me the wrong way. Do NOT give them a debit card....preferably pay cash. Respectfully, Then Elji got up in the family member face so close that you though the manager was going to kiss him. until August 2016. Many have talked to the manager and the coordinator to get another day back with the other instructor. * Almost all hourly employees’ complaint about one employee, about his rude not professional behavior, nothing happened. He should've been put in cuffs and dragged off along with Sammy the snotty front desk 'manager' as he claims to be....Pauline also you should be ashamed of yourself for cooperating with this nonsense. Diamond Bar crunch in Ca is the same way. LIKED TALKING ABOUT MEMBERS BEHIND THEIR BACKS??? No incident report was filled, no owner notified, swept under the carpet.There is no chain of comment, certain situations don't make it to the owners, swept under the carpet.There are so many things going on, from cleanliness, to out of control cancellation, employee drinking on the job, tardiness. Hope to run into you guys at some point. I informed the GM no action were taken, again. Entdecke die Fitnessstudios von Crunch Fit. INCLUSIVITY. I then realized they had continued to bill me for a monthly membership that they supposedly canceled due to inactivity. How will that be handled? The manager just kept repeating the same thing that it was my fault that i lost my copy even though they lost their copy as well and was quite rude to my mother. I have been a member of the best gyms for well over 32 years now. Ever since these incidents every time I come to the gym, he looks at me with a grimace and then smiles only with the intent to harass and provoke me. I don’t know how other Crunch gyms are managed but I will not recommend this location to anyone. GREED GREED GREED. This crunch gym has had previous employees make fraudulent accounts so plead to you to investigate this thoroughly because 1 i have not been to the gym in years and nor do i plan to and 2 I haven’t gotten any attempts to reach out to me except for this outlandish letter saying i owe $173.75 and 3 this is a fairly new debt not created by me you can go back to phone calls and camera footage to see if i stepped in and out and not just that but you log when someone comes in and scans they keycard so you have to have logs of my last visit and look at the footage to see if it was me you can thoroughly investigate this so please do.”. Customers are just money to their ears, nothing more! This is very unfortunate because we were really excited and looking forward to sign up and join. My membership got terminated at the Crunch fitness of Norwalk CT and I got banned from the facility because I had a fitness logo on my jeep that isn't crunch fitness. I no longer wish to be a member of your gym. I have been going to the Crunch gym in Roslindale MA since it opened. They just want more money that they are ILLEGALLY trying to extort from me. However, 3 months later my credit card is charged again. One personal trainer Stephanie , i did a session with is great. I call the gym again and this person says I cannot cancel by phone. Ob Du nur reinschnuppern oder sofort richtig durchstarten möchtest, Du entscheidest. I cancelled my account and they just began charging me again?? It's a horrible gym and douchy employees. Just signed up a few days ago in LaVerne Ca. I don’t really care if he does. 11-16-2016 Customer Complaint about Fitness Manager, Ali Crosbie.On Wednesday November 16, 2016 at approximately 3:00 pm in the afternoon I was in the facility using the barbell performing some deadlifts when a friend of mine walks by and makes a comment about the weight I was lifting and proceeded to smile and walk off. I joined this gym when it opened in white plains via referral of a dear friend of mine who is a body builder and going professional, she trained in the Crunch in the City. This owner should NOT be an owner of any gym. I understand the Crunch in Bonita Springs, FL are having issues with the manager getting rid of some of his good trainers....what's the deal with these people. A good skillful manager should know how their employees behave and properly supervise them. Crunch bought Idaho Athletic Club a year ago. * I come in to work and ask the Manager , do you want me to do that first? Then told me he would “ talk to the guy”. Crunch, you need to train your employees the art of customer service. Worst customer service in a gym. Really BAD customer service! The regular person was on vacation. I hope Crunch headquarters will be able to read this formal complain of this incident. This gym is nothing but fraud. GM took no action at all. When she finally decided to assist us, she had a major attitude. One must go there and raise hell over the incompetence that this gym REPRESENTS. The customer service on the phone, in the gym everywhere sucks big time.This is the gym in Serramonte Center in Daly City. Not only am i being charged for the following month (absolutely ridiculous) but they are still charging me for the annual fee!! i joined crunch gym in Garwood, NJ and cancelled less than 8 days later. In regards to the Roslindale MA Crunch gym zumba class issue. They are so unprofessional at this gym and would think the managers would be more professional. Very unprofessional workers. That'll explain why you pay what you do. I was informed about this website as far as leaving comments for Crunch headquarters. Well the promises that were made were certainly a blatent sales pitch and lie and I'm disgusted. I overheard at least 5 personal trainers at Crunch Select Gym in Midland Park, NJ talking about how their checks bounced for a third time in less then 3 months!!! If you or another subscriber of your household has been a Crunch Live subscriber within the last 12 months, or if your Payment Method, physical address or email address have been associated with a Crunch Live subscription, or if you are streaming from a Crunch Live ready device that has been previously activated on a different Crunch Live account, you are not eligible to receive a … THEY CONTINUED TO TAKE MONIES OUT OF MY ACCOUNT THROUGH OCTOBER. A favoritism one must go there and raise hell over the incompetence this. My input would be more professional to charge 19.95 and then on 12/21/15 he 270.00. 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