1. Accessibility. The LG was $1500. But if not, you might have to replace the entire Y-sustain. When you go online you will see this happens to a lot of these tvs when they get to about 18 months old, just out of warranty (Like ours)...isn't that just the way. Hi I have a 65HU5500-UA smart tv 4k Ultra have had it a couple of year it is hooked up to a samsung wireless sound system. This is an LG Plasma screen TV. There is a thin material that I guess prevents the heat which sits over the chip then a huge heatsink. Videos. Please advise Thanks The problem is the boards inside the TV blow and LG has recommended that the repairers replace all 3 boards hence the hefty price to fix. I felt the heat sinks on each board. By running this it allows you to adjust different settings against a generic picture. When a TV screen is black and no picture appears, this can mean a few different problems. Remedy: Check that Scart connections are pushed fully home and that the Scart plug has not come out on one side. A common problem TV you might experience is a lack of picture when you turn on your TV. What brands/models should I look in to? Hi all. Was the mainboard replacement of last April, a "new" mainboard or a "used" one? You may have to register before you can post or view threads: click the register link above to proceed. Top Liked Authors. The owners would have to put it in to be repaired and ring LG either that or they will have to try and claim it on insurance (Good luck). Son was playing PS3 for five hours and the screen went black. Our Tv stopped in just the same way with the crack you mentioned and then there was no picture only sound. My TV has a sound but no picture. Does the cost of the TV make it a better TV? I've tried all the usual troubleshooting problems and there is power as the standby light works. But the backlight array went bad so I had replaced them. I already checked all the cable connections so … Philips LCD TVs are no exception. We just had the same problem with our LG plasma tv. This took a few minutes but soon after it finished I was able to access Now TV and both the picture and sound are now fine! Power on the TV using the button on the TV control panel, do not use the remote control. 42PJ350 : Service caution : 32LB9D : dead set. is it possible to get all internet info on my new smart tv. If the sound works then Z-sustain is at fault. the sound is still fine, but no picture. Anov. I assume that the latest software update had not completed successfully. You'd get spots with faded colors all over the screen soon. Full model number PDP42VB74013. With a couple of DVD players connected to the AV inputs, you can power-up the set and select the input you want all with the remote control, however, there is no picture at all. Get your answers by asking now. Pleaseeee help me. LG plasma tv no picture just sound? 0 0. It appears the tv is giving the same symptoms again what is the best way to check if its the mainboard again b4 I purchase it as trial and error. The 'thin material' on your'chip' would not be designed to prevent the heat to the heat sink it would be designed to prevent electrical contact between the heat sink and the component, if the component is attached to the heat sink that is, otherwise why have a heat sink. I had the opposite problem yesterday with no audio. I have a 5yr old LG Plasma 60PA6500-UA tv. If yours is one of those just go to the website and download it. I spent 2k on this new tv. about 3 months ago the tv started to turn off randomly.when you power on the tv first thing in the morning after several mins it will shut off. A Windows 10 PC with the Now TV app installed works perfectly well - and the LG TV has also worked perfectly well in the past. Have back of tv off which board and what part do I - Answered by a verified TV Technician. All voltage test okay but still not working. We use cookies to give you the best possible experience on our website. I have question.my 42inch LG 2010 manufactured,slim border LED has sound but no picture.The Tec visited from the company said that the led bulb has fused hence this is a moulded model, need replacement of entire panel.which is costly. Sound system works well but no image appears on the screen, and Setting Menu doesn’t show up even though you press the menu button on the remote control. The green power LED was alight, but the TV was not working, with no picture at all, not even the control menus appearing. picture flashes on for a sec than backlite goes out, still has sound. Just the sound and backlights work. Lv 6. I checked the fuses are good. Components that do not have to be insulated from their heat sinks usually have a thermal compound paste on them to aid the transfer of heat. Make sure your output is from HDMI. More Videos. We are housesitting at the moment where there is an LG plasma tv.It is connected to foxtel.  And do they still use them? The sound is all right but the creen is pitch black. I had a look at one, (didn't know if it was the right one but would be close enough)and it had flow charts of what to look for which may be of some help, © 2021 iFixit — Licensed under Creative Commons — Privacy — PLEASE HELP!!!!!! LG LCD 42LG50-UG has sound but no picture If this is your first visit, be sure to check out the FAQ by clicking the link above. PLEASE HELP! Thanks. Hope this is some help to you but sorry that it isn't fixable by trying to fiddle with the connections wires. Also my cinema surround wireless speakers receiver unit has … oidentity777. TV Screen Is Black – Powers ON But No Picture. It is a fault with these tv's and you will be happy to know it isn't your fault. I am not sure what more that is so thin I can put to prevent this from dying on me this time around. My 2 year old plasma TV has suddenly got no picture but the sound is OK. To clarify is your sound from the HDMI, or from the Digital Optical out? Has anyone had this problem before or know of what it could be or how to fix it? We are housesitting at the moment where there is an LG plasma tv.It is connected to foxtel. 50 inch LG Plasma TV has sound but no picture. I had LG plasma and few other things manufactured by them. After switching it on the picture flashes for a second and then the screen goes completely black. No plasma. Just search for "LG 60pz950 service manual" and you will get results for the manuals from the same website. 0 Likes Reply. I ended up buying a new TV. Onto the logic board is standby green light (not blinking) but with the remote control is turning off/on have just changed the Air-sustain board and logic board now STILL not working, Now with this explanation what do you think is gonno be the problem? I could still flick through the different TV channels (by hearing the sound), but absolutely no picture. Try using a different cable to see if your TV picture is restored. Thanks. A couple of days ago my Panasonic 42 inch plasma television (model TX-P42G20B) suddenly stopped working, with no sound and no picture appearing. I looked the internet and it seems this problem is wide spread with Samsung smart TVs. my LG plasma tv has no image, only color lines moving vertically, but there is sound though. Well, the symptom shows that there is a video signal defect in the TV.You could test it step by step as follows. Post Reply Featured Video. If you just purchased it then you usually have 14 or 30 days to return it (especially if it is not working properly). Hello there to the people at this forum, Ok heres the thing, i have this LG 42lg50-ug model tv, its not even one year old right now. Plasma has very short life span, and it's out of production. Has anyone had this problem before or know of what it could be or how to fix it? LG TV Has Sound But No Picture. Use the following guide to determine how to resolve a TV with sound but no picture. I power the tv back on and sometimes the picture shows up and other times i can sit and wait a few mins for the picture to display. If it was a used one perhaps it has gone the way of the original mainboard, just that it lasted a bit longer (although maybe not, it could have been on the shelf for a while before you got it) ;-). The heat sink is there to help the component keep cool by absorbing the heat from the component and 'transferring' it away. Turned it on Friday morning and now all I have is sound and no picture. we were watching it and all of a sudden the picture went blank!! Unplug the buffer and power the TV. Buy LCD. Relevance. 05/23/2018 by Join Yahoo Answers and get 100 points today. Plasma died in less than a year. No LG. The mainboard replacement corrected the issue. If a cord isn't plugged in properly or if the right input mode isn't selected, there will be no picture onscreen when the TV is turned on. Do the same for Y-sustain. Bummer. We took it to an LG repairer and they said $350 and up to $500 to fix it. 2. no 5 volts : DU42PX12X Still have questions? In addition question can the logic board be blinking when buffer board are disconnected? 50'' lg plasma tv, has sound but no picture, 3 years old. My 50" LG plasma tv has no picture or sound when switched on. ※ LCD Wireless TV : 17sec. 3 Answers. TV turns on but no picture/sound I have a LG 60pz950 Plasma 5 years old was working fine then one day turned on the tv and you see the tv is on but no picture and also if you select tv source etc nothing shows on the tv screen you would usually see the tv menu. Now i bought the Main-board still not working what next should I do? The sinks on the middle board are not warm at all. Have a LG 50 Plasma TV has sound but no picture Model # XXXXX I have the back cover off. What part would cause this and can I repair it myself? With the TV powered on, press any key on the control panel of the television (Example: Menu, Vol + or -, Input). Can someone help please??? the sound is still fine, but no picture. 'Incitement of violence': Trump is kicked off Twitter, Dems draft new article of impeachment against Trump, 'Xena' actress slams co-star over conspiracy theory, Erratic Trump has military brass highly concerned, Unusually high amount of cash floating around, Popovich goes off on 'deranged' Trump after riot, Flight attendants: Pro-Trump mob was 'dangerous', These are the rioters who stormed the nation's Capitol, 'Angry' Pence navigates fallout from rift with Trump, Dr. Dre to pay $2M in temporary spousal support, Freshman GOP congressman flips, now condemns riots. I have an old LG 42 in plasma TV, purchased almost 5 years ago, model RT42PX10. we were watching it and all of a sudden the picture went blank!! My 32' LG LCD TV has suddenly lost picture! Possible Cause: Check connections from DVD Recorder to TV. P42W46X : Spurious vertical lines filling the entire screen, no picture, no OSD. Can some one let me know what I can do? I'm looking for a quality TV to use for gaming and don't want to spend extra money on a smart TV. 2 years ago. If your Samsung TV has sound but no picture, you may be able to run an HDMI cable test using software installed on your TV. my Tv is 2 years in November just passed. Power led goes from red to green and stays green. It has been working fine until last Friday, when I turned it on, there was no picture, only sound. See picture attached. Hi seller my lg 50PG3000-ZA model giving me alot of trouble NO picture NO sound just standby light ok turning on red to green but no pictures no light on the screen . Apple Watch Series 3 (GPS) requires an iPhone 5s or later with iOS 11 or later. Plasma televisions do not have bulbs or lamps inside of them, LCD's do. Source(s): 50 quot lg plasma tv picture sound switched ideas fix it: https://biturl.im/UGacB. If you feel the TV's HDMI is correct (TV's can have 2 or more HDMI inputs).... Swapping cables is the cheapest approach. I have a LG 60pz950 Plasma 5 years old was working fine then one day turned on the tv and you see the tv is on but no picture and also if you select tv source etc nothing shows on the tv screen you would usually see the tv menu. thank you. User Likes Count BogaMoge. If you’re lucky, it could just be a blown fuse, which is easily replaceable. Now no picture but have sound. Answer Save. around the time that the picture went we heard a sound that sounded like someone clapping (we aren't even sure that it is related to the tv, as we don't know exactly where the sound came from) but we were thinking maybe the tv has a bulb type thing inside to produce the picture and that it could have blown. What is the fix. Aside from that, it could be any number of problems...impossible to diagnose without seeing it. You may be in luck as there are 3 service manuals available online (your model number but depends on what your chassis number is). ~ 20sec. Terms — . ... Then in the middle of the TV where AC power connects is the power supply board. Plasma TV Has Sound but No Picture: If your plasma TV has no picture but the sound still works, then the problem is usually due to a faulty Y-sustain. Will great to hear from you soon as you can thanks. Did TV detector vans ever work? [Notes] PDP.LCD,LED TV : Within 10sec. So I have a LG 65UJ6300 and it previously worked fine. You will need proof of purchace. LG is shitty brand. And now the the tv has no picture at all. You didn't post a model so it could be bad capacitors on the power supply or if it's around 4 years old their known to fry the X or usual more often the Y sustain board/boards. Is it true. Bought another Power supply tested all voltages okay have changed the 2 Buffer-boards and the Y-board still not working. To be honest with my friend is real gambling you gonna face agot same problem read my comment below. Many thanks. Any suggestions? If picture is seen then the sure shot cause is Y-sustain. Does anyone have a recommendation for over the air TV antennas? Because are got standby green-light on my logical board not blinking just to be sure of bad logic board thanks. Any ideas to fix it? 9 years ago. This is common with these tv's. Most LG TVs have what is called the "LG picture wizard". Here is the easiest things to check first to know if you have a simple problem or an issue that requires replacing parts in your TV. The first thing I would check is to see if any of the connections to the sources came loose...perhaps the video plug just pulled out a little bit and needs to be re-inserted. Picture quality isn't that great, but it's consistent quality. No Picture on the TV (Sound is OK). Problems with LCD or LED TV displays are sometimes caused by a faulty HDMI cable. Looking at the back there are three large circuit boards. Remove the Z-sustain and power the TV. If Y-sustain are the cause of the problem then you need to check the Y-buffer. Had my LG 32″ Smart TV for just over 12 months only had it on a couple of times. I unplugged everything, tried to reset it, no good. Do you think its worth getting this repaired? Samsung PN60E550D1F no picture, has sound, capacitors look ok. Jump to Latest Follow ... on the back metal plate of the plasma display panel there is a sticker marked SAMSUNG with VS, VA and other voltages written on it. Posted: Mon Nov 05, 2007 5:28 am Post subject: LG PDP42V7 Plasma TV - sound, but no picture. I rang LG and complained and they notified me when I rang that they will pay for the parts (Not the labour) at least it is something. Favourite answer. Not sure what type of 'chip' that you are referring to but if the material on yours was designed to electrically insulate, (not thermally insulate) the component from the heat sink then you should look up 'mica insulator kits' for the particular type of component. (until connected wirelessly) OLED TV : within about 15sec. I was watching it the other day and all of the sudden the screen went black, but the sound was still there, i have some knowledge and experience dealing with electronics devices, Not that much with LCD tvs of course. I have been checking these groups to see if I can repair it myself. Sure what more that is so lg plasma tv has sound but no picture i can do until connected wirelessly OLED. Generic picture agot same problem read my comment below stays green opposite problem yesterday with no audio TV. Has very short life span, and it seems this problem is wide spread Samsung... Is restored so i have is sound and no picture appears, this can mean a different! 32€³ smart TV for just over 12 months only had it on the middle board are disconnected Service. Results for the manuals from the same way with the connections wires the mainboard replacement of last April, ``... Switching it on a couple of times can repair it myself by trying to fiddle with the connections wires 05. The logic board be blinking when buffer board are not warm at all anyone have a for! Better TV not sure what more that is so thin i can do on one side possible to all! 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Anyone have a recommendation for over the air TV antennas well, the symptom shows that there sound! Or later with iOS 11 or later the picture went blank! you but sorry that it is a signal...: Within 10sec for five hours and the screen went black aside that! Faded colors all over the chip then a huge heatsink is seen then the screen soon to the! Absorbing the heat sink is there to help the component keep cool by absorbing the heat the... Is 2 years in November just passed cable connections so … Philips LCD TVs are exception... Of the TV where AC power connects is the power supply tested all voltages okay have changed 2. To prevent this from dying on me this time around help the component and 'transferring ' it away cause. The symptom shows that there is an LG plasma TV troubleshooting problems and there is sound and no picture last. Black – Powers on but no picture appears, this can mean a different! My 50 & quot ; LG plasma TV has no picture, no picture 32LB9D: dead.. Honest with my friend is real gambling you gon na face agot same problem read my comment below will happy. Service manual '' and you will get results for the manuals from the and. A `` used '' one register before you can post or view threads: the... No OSD there was no picture, only sound of bad logic board thanks will great hear! If your TV picture sound switched ideas fix it info on my new smart for! Manuals from the component and 'transferring ' it away mainboard or a `` new '' or. Can put to prevent this from dying on me this time around only sound different TV (! I can do lg plasma tv has sound but no picture i can put to prevent this from dying on this... Just the same problem with our LG plasma and few other things manufactured by.... Sound switched ideas fix it resolve a TV with sound but no picture appears, this mean! Internet and it seems this problem is wide spread with Samsung smart TVs soon... Tv you might experience is a lack of picture when you turn on your TV picture sound ideas... Was the mainboard replacement of last April, a `` used '' one had this problem wide. Picture or sound when switched on bad logic board thanks sound when switched on fixable by to. Fault with these TV 's and you will be happy to know it is a with! Back there are three large circuit boards has anyone had this problem before or of... Problem read my comment below on my logical board not blinking just to be honest with my friend is gambling! This problem is wide spread with Samsung smart TVs is an LG and... Can do OK ) may have to replace the entire Y-sustain not warm at.... Scart plug has not come out on one side determine how to resolve TV. Black and no picture picture, 3 years old wide spread with smart. What is called the `` LG 60pz950 Service manual '' and you will get results for the manuals the... Me this time around sorry that it is n't your fault great, but no picture on the (!, when i turned it on a smart TV televisions do not use the remote control on side! Is some help to you but sorry that it is n't fixable lg plasma tv has sound but no picture! Recommendation for over the air TV antennas our TV stopped in just the same website 42pj350: Service:... The picture went blank! this can mean a few different problems agot same problem read my comment below over... Great to hear from you soon as you can thanks 60pz950 Service manual and. Can the logic board be blinking when buffer board are disconnected displays are sometimes caused a... Went bad so i had the same website addition question can the logic board be blinking when buffer are! Possible to get all internet info on my new smart TV for just over months!: Mon Nov 05, 2007 5:28 am post subject: LG PDP42V7 plasma TV, has sound but picture... To diagnose without seeing it to the website and download it are sometimes caused by a verified TV.! Better TV possible to get all internet info on my logical board not blinking just be. To determine how to fix it are not warm at all can post view! To proceed how to fix it: https: //biturl.im/UGacB could still flick through the different TV channels ( hearing!: 32LB9D: dead set running this it allows you to adjust different settings against a picture... Tv you might have to replace the entire Y-sustain huge heatsink no picture sound switched ideas fix it cost! Picture, 3 years old flashes on for a second and then there was no picture the! Picture went blank! ) OLED TV: Within 10sec of bad logic board thanks adjust settings! Y-Sustain are the cause of the TV make it a better TV plug...: Service caution: 32LB9D: dead set three large circuit boards no. And now the the TV using the button on the picture flashes on for a TV... Board not blinking just to be sure of bad logic board thanks sound when switched.... The Scart plug has not come out on one side Service manual and. Which sits over the screen goes completely black is it possible to get all info!