The mac detects if a plug is in the jack and disables the internal speakers if it thinks one is in there. blue tooth headphones and then a bluetooth laptop clip on speaker, problem solved i unfortunately split water over mine after having it for two months so i did not want to pay the same price as a new one to fix it anyway, this will fix everything but you will have to use bluetooth from now on. If your Mac has separate ports for sound input and output, the input port may use either a microphone icon or a sound input icon . I pressed power again, and when it turned on the speakers were working again. I inspected the cable and it had some rusty connectors so I cleaned it and sprayed some contact liquid on the connectors. I see that this is not an unknown problem, but I can't find a solution anywhere! Possibly. Mac Support … Cirrus audio chipset? It has *not* experienced any water damage or drops, but I'm pretty sure this problem started when I plugged in my external power speakers' amp to the headphone jack... just like I did everyday before that, but for some reason this time I didn't get any sound output and the volume feedback was delayed when I tried to turn the volume up/down. I managed to download the boardview and schematic for this logic board (and also the ones for 820-3536-A which is identical except for the memory layout). My internal speakers are not listed as an option under the Output section of the Sound menu in System Preferences -- and now my internal speakers will not work, nor will my volume. Instalé BootCamp para probar con este sistema y hacer lo mismo, lo extraño es que a veces el Spearker hace un sonido, pero cuando se reinicia de nuevo es silencioso, ¿alguien podría ayudarme con lo que podría ser? Press and hold the power button until it shuts down. Answer Save. My Mac Book Pro won't play sound through my internal speakers. © 2021 iFixit — Licensed under Creative Commons — Privacy — The Cirrus chip is for the main audio functionality. The start testing, the measurements that you should have will be relevant to what power rail the audio circuit is on. Internal Speakers Not Showing Up In Playback Devices I have a gateway NV series laptop running windows 7 Everything is stock for the most part. What do you guys think? Hey, I have a MacBook Pro, 15', 1,1 , Mac OS X, version 10.5.8, which is completely up to date, with all software updates installed. When the Sound dialog appears click the Playback tab. Hope this helps anyone with a similar problem! Show More. I've hooked my AudioEngine speaker set … the apple store will let you play around with different options for free to see that works best for you. I had similar problem with my MBP A1211. Installed BootCamp to test with this system and do the same thing the odd thing is that sometimes the equipment does sound but when wintering again it is silent, could someone help me what it could be? e. If they are not listed, Right click on … First, disconnect any external audio devices from your computer. Ask Your Own Mac Question. In this article, we’ll show you how to resolve audio interface issues on your Mac. make sure you start the media again after starting bluetooth, I did not try a usb audio divice which would probably be even better but might also be an idea. If your Mac has only one sound port, it may have a headphones icon or no icon at all. Click Sound. I've made sure the speakers (2 types) work on an old G4 mac. I have the same problem with my MBP 15" retina late 13”. If you want more details on this just follow the link, “Resetting the system management controller (SMC) can resolve certain issues related to power, battery and other features.”. Good Luck. As yours shows nothing, you have something more serious going on. First, disconnect any external audio devices from your computer. Sounds like power has been sent through the port by the amp, damaging the audio circuit. Submitted: 8 years ago. Sent it in for repair but, after a few hours work, they still couldn't find which component was faulty. Show Less. Click Sound. If the volume slider is set low, move the slider to the right and test again. If the short is not gone, systematically remove the components with a path to ground on the shorted line until you find the short, Aleksander Jastrzebski Also disconnect any cables from the USB, Thunderbolt, or 3.5mm audio ports. Any suggestions which parts on the logic board I should start testing first? Had this issue on 3x820-3476 water damaged and it was the chip every time. No. for some reason theres no sound coming out. If it says internal speakers, that is not it. Never heard of such a bad product before that can’t handle normal use of a jack plug and get this sort of price tag on the repair. Share this conversation. @capler I would recommend against plugging in anything (speakers, external USB hub, etc) which draws power from the MacBook. Back up your important information and then update the software on your Mac. Relevance. How can I get my internal speakers to work? I came across this thread upon finding that my internal speakers would not show up as an option after I had used an external speaker for amplification. Choose 'Playback devices'. Thats not an option that I can accept, I payed 10000,-kr or $1175 for it under one year ago. The internal speakers won't produce any audio at all. d. If so, right click on the sound device and click on default playback device. 4 Answers. At the bottom, the Output volume is greyed out and the MUTE button is checked and greyed out. I un-paired and re-paired the UE Roll, and now nothing labeled UE Roll shows up in the playback devices at all. Then I pressed Shift + Ctrl + Option + Power (usually the keybinding for an SMC reset) while my computer was still on - it suddenly shut down. It acts like they don't exist. Category: Mac. The startup sound works when it is turned on, but afterwards, no audio is made. https://www.youtube.com/watch?v=8yJJzt0W... No sound coming from output jack (headphones or external speakers). Whether you have no sound, the USB ports are not working, or your output device isn’t showing up, following this guide will get you back in business. Only headphones show up in the sound preferences menu, and internal speakers DO NOT show up at all. I found my logic board number under the right-speaker connector (which is under the connector for the I/O board): 820-3476-A. I didn't notice any issues, but some days/weeks after the update, while watching YouTube, the MBP suffered a kernel panic related to, I did a search and found the following command to restart, Did NVRAM reset multiple times, didn't work, Did SMC reset multiple times, didn't work, Installed clean macOS Mojave, didn't work, Tried plugging in P2 headphones, didn't work, Opened the MBP13 and disconnected and connected the left and right speaker, didn't work. Also disconnect any cables from the USB, Thunderbolt, or 3.5mm audio ports. In "system information", when I look in sound hardware... no description for input, output, etc... repeatedly plugging & unplugging different types audio equipment to the headphones port (including apple headphones), disk utility and run disk repair (no errors), tried PRAM/NVRAM resets (I don't hear the "chime" sound), tried deleting ~/Library/Preferences:com.apple.systemsound.plist, looking in the hole with microscope & 1.8mm led to illuminate - can't see anything obstructions in the hole, I downloaded and booted the ASD software EFI and OS diagnostics - no errors, tried disconnecting battery then rebooting, an isopropyl alcohol swabbed q-tip cotton swab, replace the logic board as we don't replace individual components, or, MBP13 was running macOS Mojave and updated to Catalina some weeks/months ago. Feel this area to see if the chip or anything else gets hot, indicating it is shorted to ground. Click the Output tab, then select Internal Speakers. Just watch this 48 seconds instruction! Really interesting. Beyond this, it would need logic board diagnostics and repair, so I would highly suggest sending it to a company who does this, otherwise you will most likely waste time and money on the tools required. Bring back my way-more-decent-than-internal-speakers-audio! User with only one post sending you to a video with comments disabled and asking to download software. for a simple fix...i also expect it will happen again to me... thanks, 03/18/2018 by I come across ones all the time where this causes a problem with the Mac, especially with powered USB hubs, since they do not usually have an inbuilt protection circuit, to prevent issues like this occurring. Ask Your Own Mac Question. Lv 4. 12/17/2017 by If the Output volume slider is set low, move the slider to the right and test again. From the Apple menu , choose System Preferences. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. It if that's the case then shouldn't I see "Headphones" listed in SystemPres>Sound>Output ? before anyone says run the troubleshoot or show disabled devices and all that jazz. My MacBook Pro 15 inches 2012(Intel HD 4000) doesn’t produce sound in the earphones, also sound icon is inactive.. can someone show me which chip to replace on the logic board?? Sounds like you might have damaged the headphone connector. Happens to me like once in a year and SMC reset helps every time. I tried to set up external speakers on my 2006 intel mac, and now I have no sound It's as if the speakers blew out the sound on my mac. Windows PC users can read more in our Resolving Audio Interface Issues on Windows 10 . Enabling the internal speaker. I'll investigate for damaged components around the Headphones jack/Cirrus chip area (I'm assuming that's what you mean by bottom-right area). I am really stumped by this problem, and I'm really hoping you guys can help as I'm pretty sure it's a hardware issue... Basically, I get no audio from my MacBook Pro Retina 13" Late 2013 A1502 16Gb 2.6GHz - everything else works beautifully as ever with this machine (incl USB & power) apart from the sound. He venido a este foro tratando de ver si alguien ha tenido este detalle, resulta que tengo una retina MacBook Pro que no tiene audio, En primera instancia, pensé que eran los altavoces, sin embargo, en la configuración de sonido, reconoce los altavoces internos, incluso si conecto un auricular, lo reconoce, pero no suena. We have encountered this issue 10 or 15 times and each required component level repair to resolve, the cause has been both spills and drops. Check around the bottom right area of the logic board, to see if anything looks burnt. checked System Preferences->Sound settings: nothing showing up under the Output or Input tabs (no "Internal Speakers" showing up) NO RED LIGHT coming from headphone jack... so it's not the optical speaker switch problem most people seem to have. I've hunted and hunted all over the internet trying all various suggestions that others have had success with - I've tried all of the following, but still no luck: I've tried all of the following in the listed order but nothing's changed: I also went to see a Genius at the Apple Store - they did their tests and said "there's only two options: The logic board repair quote was extremely expensive as my warranty is over and the charge probably includes replacing all 16Gb of memory too as it's soldered in; and I said I didn't think that last suggestion was very Apple-like - I'd need to carry around an ugly USB adapter and an external speaker/mic device just to hear sound! I tried SMC and PRAM but didn't fix it. Favorite Answer. The first step is to make sure that you're using the latest version of macOS. I tried a variety of fixes (resetting SMC, upgrading to Big Sur, shutting down and restarting), but none of them worked. I followed the instruction of Abin Jo Abraham. Yesterday my external speakers worked just fine. I have done an SMC reset and everything back to normal again. On Windows 8.1, the speakers had their own entry. rakeshlorentz. Depending on your Mac model, there may be one or two sound ports. I get a very low audio coming from the Mac Mini via internet without added speakers, and the Audio Out will not come through my speaker. If it is, replace the chip and it should be resolved. (Refer to the image below) Within the 'Sound Playback device window', select 'Speakers' by clicking on it. Using MacBook running 10.10.5 If you don't hear sound from the built-in internal speakers on your Mac, make sure macOS is up to date and check your settings. Mac mini showing under audio output selection only internal speakers. Then click on 'Set Default' and finally click on Apply or OK. (Refer to the image below). I take it that's not normal!? However, you can also connect headsets and other mics via USB, a 3.5mm audio jack, or Bluetooth. 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