Find helpful customer reviews and review ratings for Thule T2 Pro XT 2 Bike Rack at Amazon.com. Great for bikes, ski, and snowboard racks. Find helpful customer reviews and review ratings for Thule 624 Force Cargo Box , Medium,Black,Medium (13 Cubic Feet) at Amazon.com. Product registration - Please register your Thule Product so we can keep you up to date with important information and news regarding your product. I'm 5'11" with a 54cm road bike and it fits just right. The crossbars are 69″ wide with a tri-slot design to mount even more rack accessories. Get FREE SHIPPING with $50 minimum purchase. Reviewed in the United States on May 1, 2019. Also, Thule's warranty and customer service are very good. Many factory roof racks are unable to support the stress put on the bars leveraging your kayaks over the side of the vehicle. I needed my box repaired, lock, but there are no repairs centers... Had an issue with my T* ***XRT ratchet arm assembly, Erin deal wi... no service on weekends open during work hours so hard to call. not sure who makes 'em) to snap to your bike's frame that are narrow - specifically for mounting a bike on a rack. Thule rooftop cargo carriers are regularly voted “best-in-test” for safety, security, and ease of use by leading testing agencies and driver associations. I guess the pressure of the straps and drive pressed the unit enough to cause a dent. THULE will warranty all THULE brand car rack systems and its accessories manufactured by THULE during the time that an original retail purchaser owns the product. It’s proof that we’re living up to our concern for the safety of you and others on the road and that our hard work at the Thule Test Center™ has paid off. I used this on my Subaru Forester to carry two bikes from Chicago to NYC. Don't forget any personal or account information you might need for Thule to know who you are. Sharing is what powers GetHuman's free customer service contact information and tools. Please check the details for your Thule product on our Thule Guarantee page, as it may differ from product to product. Thule will warranty all Thule brand car rack systems and its accessories manufactured by Thule during the … THULE will warranty all THULE brand car rack systems and its accessories manufactured by THULE during the time that an original retail purchaser owns the product. THAT SUCKS. Thule Crossover 32L Backpack - Black, 11.8 X... Quick Look - Bag … Thule: warranty A Thule customer review by GetHuman user GetHuman42949 from December 9th, 2017 Thule put their products through rigorous internal tests before they make their way into the public’s hands and confidently offers a limited lifetime warranty on their luggage. Call them early in the day or late. Thule Overview. The Thule Guarantee covers damage caused by material and manufacturing defects affecting your Thule product. From its sturdy lid and ergonomic handle to its superior mounting system, we couldn't improve this box if we tried. Under the Thule BringIt! Love all of them. This rack stays in place, the rubber straps that hold the bike to the "holders" are nice and beefy, almost "stiff." Thule’s Extended Warranty applies to products and accessories produced by Thule and sold to the original purchaser under the brand name Thule. The warranty terminates if the product's owner fails to present this Term of Warranty when requesting repairing services from Thule, under the terms provided herein. Thule Crossover Backpack. I had a warranty question. Thule was established in Sweden in 1942 and become a popular choice for numerous consumers.Whatever customer’s needs are, Thule has made it their goal to provide their customers with bike racks that keep bikes safely, easily, and secure, no matter where you are driving, or in what conditions you venture through. Thinking I was missing something I watched an install video a customer made and he had the same issue, and when he installed them correctly the rack fit tightly to his car. You can help! In my case the failure occurred when mounting the bike so thankfully there was no catastrophic failure. Reviewed in the United States on May 23, 2018. Unfortunately this is getting returned. Buy it for yourself. I imagine this multi-bike carrier would be designed for families, so the fact that you can barely fit women's or kids' bikes on here is definitely an issue. It also analyzes reviews to verify trustworthiness. After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. So this one was a little disappointing. Reviewed in the United States on May 29, 2019. Won't buy Thule again. Thule’s Extended Warranty applies to products and accessories produced by Thule and … We usually carry our bikes with a hitch mounted rack and our ½ ton PU truck. Conditions to this warranty apply. Reviewed in the United States on April 21, 2019, I have a 2004 Infiniti G35 coupe and installed the carrier according to the manual. 2021 Toyota 4Runner. In hindsight, I'd have gotten one of the cheap $35 racks that this replaced instead. OUT OF STOCK - Unavailable until further notice. The only complaint from my other rack is that the straps get extra stretchy in the GA summer heat. Guarantee, Thule will warranty all Thule branded products under the original purchaser, during its specified time frame listed below, and for products manufactured by Thule. It's a decent rack, especially if you have larger framed adult bikes. This warranty terminates if a purchaser transfers the product to any other person. This is a pretty basic, but sturdy bike rack for my Mercedes. Helpful. It was super easy to install with the written instructions (also looked up some videos online), and it stayed in place perfectly for the 900 mile trip. 0 reviews |Item # 3429617238 . I was able to do it only by spreading the cradles as far apart as possible, and even then I had to smash each bike against the others. Overall, I was excited to have this product, but after the pain and struggle I went through, I decided to return it because of the hell it gave me. I have always harbored reservations about strap on bike carriers. But we want to keep the miles off the truck and carry the bikes on our Buick Encore, which is also far cheaper to drive. The Thule Canyon Cargo Basket will obviously fit perfectly with the Thule roof rack system and crossbars. Thule Guarantee Under the Thule Guarantee, Thule will warranty all Thule branded products under the original purchaser, during its specified time frame listed below, and for products manufactured by Thule. THULE will warranty all THULE brand car rack systems and its accessories manufactured by THULE during the time that an original retail purchaser owns the product. After the trip I noticed that my back bumper has a dent in it where the carrier was resting. For this reason Thule only allows this rack to be used with Thule brand roof racks. It took of the paint by my trunk where the hooks were meant to be latched. You can call Thule at toll free number, write an email, fill out a contact form on their website www.thule.com. Unfortunately, no. To make sure that your Thule Extended Warranty is valid, register your product with us within two years of your purchase. Thule’s manufacturer’s warranty will repair or replace your bag at no charge if there is an issue with the materials or workmanship within 30 days. To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. The square bars work well with the provided clamps for a solid fit. Truck bed rack prices: These range from $160 to $330.. The Not So Good. Top subscription boxes – right to your door, Thule 910XT Passage 2 Bike Trunk Mount Carrier,Black, See all details for Thule 910XT Passage 2 Bike Trunk Mount Carrier,Black, © 1996-2020, Amazon.com, Inc. or its affiliates. Wait time was nil. I did a lot research and thought this carrier would work. 100% Satisfaction Guarantee. Read honest and unbiased product reviews … Thule Guarantee Under the Thule Guarantee, Thule will warranty all Thule branded products under the original purchaser, during its specified time frame listed below, and for products manufactured by Thule. This review is for the Velo Vise system mounted in Thule Aero bars. I have another Thule bike rack with a 2" receiver that is 5 star awesome, so I got this lesser model for hooking on another car. I was going through the manual, trying to put it together, but it was extremely hard to do so because 3/4 of the manual was in a different language. Warranty How do I file a warranty claim? Although, I will say, I've had to use Thule's warranty on other packs and they've been an outstanding company to work with. It's light enough for one person to install it quickly which is a bonus for me. Thule® - Test Program Thule® - Compass™ Kayak Carrier Installation Instructions Thule® - Watersport Carriers Comparison Thule® - Catalogs Thule Authorized Dealer. I go an extra step and wrap each "holder" with bungee cords with bike on. The warranty covers defects in materials or workmanship and, depending on the type of product, applies up to a certain number of years from the date of the original retail purchase. I bought this for my 2016 Chevy Malibu (Which is compatible) and boy was this a trick to assemble. Thule was first mentioned on PissedConsumer on Apr 08, 2015 and since then this brand received 30 reviews.. Thule ranks 208 of 867 in Equipment category. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. Also it's hard to position/slide the holders, I don't see a "locking mechanism" to allow movement and locking in place like the design on the fancy model. With stand-out scores across the board, it quickly became clear that the Thule Motion XT was our obvious Editors' Choice Award winner. Read honest and unbiased product reviews from our users. While it does top the price charts as the most expensive product in our review, we wholeheartedly believe that you get what you pay for with the Motion XT, especially compared to the similarly p… Please make sure that you are posting in the form of a question. Also, the Küat comes with a repair stand for your bike, whereas the Thule doesn’t. Probably the biggest tradeoff though is the price. Check all straps, … Go cheaper or better. First of all, unless you have a large bike, you will have a hard time squeezing it onto this rack at all. I used the 800-238-2388 number I found for on the GetHuman Thule customer phone number page I was on: bought one of their bike racks and parts of it fell apart. Overall assembly was easy and quick. Disabling it will result in some disabled or missing features. Does the job. GetHuman is not affiliated with Thule in any way. This page works best with JavaScript. Last, but not least, this bike rack is not friendly to all bikes. But for the premium price I just don't think it's worth it for this one. Shop for Thule at REI. Either way, this is a huge win! All backed by the Thule limited lifetime warranty. Obviously I sent the unit back. I took the car and carrier on a 60 mile trip. Safety Notice Thule.com orders Spare parts Keys FAQ Warranty Contact us English (US) Čeština Dansk Deutsch English (GB) Français Français (Canada) Italiano 日本語 … I've just spent the last 2,806 (or so) miles driving across country with this bike rack. Thule has a lifetime warranty on the units and is currently sending me a replacement for the one that failed. Under warranty you can read more about the extended warranty and the warranty period for your product. As a result of increased quality standards, performance testing and consumer satisfaction, Thule Inc., world leader in sports utility transportation, is ringing in the new year with a limited lifetime warranty for all Thule products purchased in the United States, Canada, and … I did the same thing and it now fits very securely. Fits Thule rack systems, round bars and most factory racks; Measurements: 40" x 32" x 18" Weight: Roof bag weighs 6 lbs / 3.2 kg; Limited Lifetime Warranty. So I docked the manufacturer a "star" for questionable QA. This rack is very basic so you need to figure how to lock your bikes to the rack and/or car. But you can get attachments now (Thule? I have a Thule roof rack and roof mounted bike racks, ski racks, and cargo boxes. The warranty terminates if the product's owner fails to present this Term of Warranty when requesting repairing services from Thule, under the terms provided herein. Toss in the 25-year warranty for the zipper and the high, but fair, asking price of $50 and I can highly recommend the Thule Gauntlet 3.0 anybody using a 14- … Warranty. I had a bike trip planned, so I still managed without the bottom strap, but then also realized it scratched the back of my car! Reviewed in the United States on December 8, 2014. In my opinion, I would look elsewhere! GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Thule, sourced by customers like you, to help us all get customer service better, faster and easier. Solid Thule product, works well on Mazda 3, Reviewed in the United States on June 14, 2017, Reviewed in the United States on January 26, 2019, Great bike rack! Once I finally got it put together and on the back of my car, I realized I was missing one of the bottom straps, and I then realized that they sent me someones return. I viewed them as a cheap but poor alternative to a roof or trailer mount unit. ... Compass™ Kayak Carrier. Is the warranty transferable? My wife's bike is 49cm and I really have to wrench it just to get it on. I have acquired a Thule product "Second Hand". Otherwise, I think this is a solid value for my uses. I will try to see if I can find replacement "holders," as the rack is otherwise holding up. Thule.com. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. 0 Comment Report abuse Hoppaguy #1 HALL OF FAME TOP 10 REVIEWER VINE VOICE. I was able to get my bike on the rack fine, but two of the other bikes I was putting on took about 10-15 minutes to finally sit on it and rest due to the frame of the bike. Not Thrilled with bike holding, use extra bungee cords. This warranty terminates if a purchaser transfers the product to any other person. Secondly, there is BARELY enough room to fit three bikes on it (I have the 3-bike version). Your recently viewed items and featured recommendations, Select the department you want to search in, I viewed them as a cheap but poor alternative to a roof or trailer mount unit, Reviewed in the United States on July 12, 2016. This thule rack can be easily installed, removed, and adjusted. The Thule 898 Hullavator Pro Kayak Rack can only be used with Thule roof racks. I rented a Trek Fuel EX and it's top tube is too large for the holders. Thule Guarantee; What is Thule’s warranty policy? I've had them send me warranty replacement parts before, always without issue. I checked the straps when we stopped every 4 hours or so and they were always in place, no issues even with snow and speeds around 80 mph. $249.95. But the plastic edges of the holders that hold the straps in place bend from the tight fit of the straps, and are weak and breaking off, so the straps are poised to slip off. The pictures and descriptions were extremely confusing and it took me about a half hour to put together. Thule’s main competitor, Küat, has a quad rack option, while the Thule only as a triple rack option. Thule Customer Service Phone Number (800) 238-2388, Email, Address Write review The verdict All doors must be open when mounting a roof rack to your vehicle. Now I have to take the care to the body shop to fix the car. The latches on the straps for the sides and bottom were installed backwards so my initial attempt did not create a very secure fit. There's a problem loading this menu right now. Mounting it was another story. Thule’s Extended Warranty applies to products and accessories produced by Thule and … If it cannot be repaired, Thule will replace, refund, or credit the customer to allow them to receive a new Thule luggage product. It was easy to setup and easy to mount on the car. Top quality, great selection and expert advice. I struggled to find any notable cons to this luggage. California Residents: Proposition 65 Warning Thule Bike Racks – Best Bike Racks for Car. I made my way to the Thule 910XT Passage bike rack in a roundabout way. You can also choose to receive our newsletter with information about new products and other interesting things that happen in the world of Thule. Guarantee, Thule will warranty all Thule branded products under the original purchaser, during its specified time frame listed below, and for products manufactured by Thule. (Shows GetHuman42949 a list of common Thule problems). Would absolutely recommend, Reviewed in the United States on May 31, 2018. Buy it as a gift. Recent recommendations regarding this business are as follows: "Think long and hard before you invest in a Thule product. Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. This warranty terminates if a purchaser transfers the product to any other person. Tips. You can still see all customer reviews for the product. Fits Following Model(s): Damage caused through wear and tear, or improper use and installation is not covered under warranty. Reviewed in the United States on July 7, 2018. Is Thule ’ s warranty policy superior mounting system, we don ’.. 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